Braemar Golf Course
The Club
Braemar Golf Course, one of Minnesota’s premier public golf facilities, faced a common challenge in the industry - high demand leading to perceived inaccessibility. The course regularly received feedback that “I can never get a tee time at Braemar,” while the staff
members were continuously fielding calls from frustrated golfers looking to verify available tee times.
The Challenge
The challenge wasn’t just about managing tee times - it was about transforming the entire booking experience and changing the narrative around accessibility. The course needed a solution that would not only help fill canceled tee times but also provide golfers with a more seamless way to access available slots.
The Solution
Braemar began exploring solutions that could help bridge the gap between eager golfers and available tee times. That’s when they discovered Noteefy's Waitlist.
The Results
Over $125,000 total revenue was recaptured including $57,000 inside of 24 hours with Noteefy. But the most significant impact wasn’t financial...it was the transformation in customer satisfaction.
"Our biggest complaint since our renovation has been that 'I can never get a tee time at Braemar.' Staff and management would hear that constantly. Our real benefit was from customer satisfaction not necessarily revenue. We were able to offer our detractors an avenue to make tee times when they say it is impossible to make a tee time at Braemar."
