Cog Hill Golf & Country Club
The Club
Cog Hill Golf & Country Club is one of public golf’s most iconic facilities. Located in Lemont, Illinois, the property features four courses including Dubsdread, one of the most celebrated public courses in the country and a former host of the BMW Championship on the PGA TOUR.
The Challenge
Every inquiry received landed in a company email. The GM read it, determined who it belonged to, and forwarded it to the appropriate person or department. From that point on, visibility ended.
There was no way to see whether a lead had been followed up on or to track where it was in the process. Department heads received assignments and worked them independently, but there was no central view of what was happening across the full pipeline.
The Solution
Cog Hill went live with Noteefy Lead Management in spring 2026. Noteefy managed the implementation process, providing a seamless onboarding.
The Results
Nearly 300 inquiries in the first four months managed in one place with Noteefy Lead Management. Since going live, Cog Hill has centralized every group inquiry through the Lead Management platform across all five inquiry type.
It was time for us to move into the information era...Noteefy was a main catalyst for automating waitlist and confirmation processes initially. Now we use their newest products to truly understand the details in our business and make decisions that are data-based. A simple spreadsheet or call sheet just couldn’t get that done. And the time saved from removing the manual processes has been substantial.
