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Smarter Answers, Smoother Operations: Introducing Assistant Notes
At Noteefy, we believe the future of golf course operations lies in automation that’s both intelligent and adaptable. Today, we’re excited to introduce the latest advancement in the AI Pro Shop Assistant, Assistant Notes, a powerful new feature that lets your team teach and tailor your Assistant to reflect your operation’s unique voice, policies, and needs.
Why It Matters
Your golfers ask thousands of questions and while most are predictable, the right answer often depends on context.
Is the range closing early today? Who should guests contact about lessons? Do you offer stay-and-play packages?
With Assistant Notes, operators can now ensure every answer — from the routine to the nuanced is both accurate and on brand.
How It Works
Assistant Notes empowers course admins to add customized knowledge directly into their AI Assistant’s brain. These notes supplement the Assistant’s existing knowledge from your website, helping it respond with precision and local context.
You can create two types of notes:
- Permanent Notes – Always active, covering evergreen details like “All corporate event inquiries go to John Smith, Director of Events.”
- Temporary Notes – Perfect for day-to-day updates like “Cart Path Only today” or “Range closing at 5:00 PM,” complete with automatic expiration dates.
Each note can be applied to one course or multiple locations, allowing multi-course operators to manage specific information across their portfolio effortlessly.
When a golfer asks a question related to an active note, the Assistant instantly incorporates that information into its response ensuring timely, consistent, and correct communication every time.
Key Capabilities
- Dynamic Knowledge Layer – Add or update notes instantly under the new “Knowledge Management” section.
- Auto-Expiring Temporary Notes – Keep golfers informed without worrying about outdated information.
- Multi-Course Flexibility – Assign notes per course or group of courses.
- Search & Filters – Easily locate and manage notes by type, status, or applicable course.
A Step Toward Smarter Concierge
Assistant Notes brings your AI Assistant even closer to functioning like your best team member, one who never forgets, never miscommunicates, and always delivers the right answer at the right time.
For operators, it means fewer phone calls, fewer errors, and a more polished golfer experience. For golfers, it means instant clarity whether they’re asking about rates, dress codes, or course conditions.
How to Get Started
Current customers can find Assistant Notes under Knowledge Management in their Admin Dashboard.
This new feature represents another reason why leading operators trust Noteefy’s AI Pro Shop Assistant to reduce call volume and enhance the guest experience.
Book a demo and discover how AI Pro Shop Assistant can make your team more efficiecnt!