Big Cedar Lodge

Big Cedar Lodge partnered with Noteefy to implement advanced demand management technology that revolutionized their approach to tee time optimization. The result: over six figures in recaptured revenue, dramatic operational efficiency improvements, and powerful market intelligence that transformed their understanding of true customer demand patterns.

Unlocking Hidden Revenue Potential

Big Cedar Lodge, a premier golf destination in Ridgedale, Missouri, recognized the untapped potential in their tee time management approach and seized the opportunity to revolutionize their operations. Despite operating at full capacity during peak seasons, Big Cedar Lodge faced a commonchallenge in the resort golf industry: last-minute cancellations and schedule changes created pockets of availability that often went unfilled.

"We saw a rising issue with last-minute cancelations and booking adjustments that resulted in tee times opening up late and going unsold. We knew we needed a way to alert interested guests instantly when these opportunities became available”.
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This manual approach not only consumed staff resources but also limited the resort'sability to maximize revenue from every available tee time.

"Before Noteefy, we relied on a completely manual waitlist process. Our team had to call guests individually whenever a tee time opened up, which was incredibly time-consuming. By the time we reached someone who could take the slot, we'd often lost valuable minutes or hours of potential course utilization."