Chambers Bay

The Challenge

As host of the 2015 U.S. Open and seven USGA championships, Chambers Bay experiences unprecedented demand for tee times. Before Noteefy, the team managed cancellations and waitlists through a shared Google Sheet—a manual process that only worked as well as whoever was actively monitoring it.

"Our challenge was finding a way to responsibly and efficiently manage that demand while still providing our guests a fair opportunity to access the tee sheet when cancellations occurred," explains Matt Cohen, General Manager.

Every uncaptured cancellation represented lost revenue and a disappointed golfer.

The Solution

Chambers Bay needed technology that could match canceled tee times with interested golfers automatically—no manual tracking, no missed opportunities, no staff time wasted.

"The decision to choose Noteefy was fairly obvious. There simply wasn't another solution offering this type of technology. Noteefy created the category, pioneered the product, and solved a very real problem that no one else was addressing at this level."

The implementation required nothing beyond a few clicks. The golf shop received just 48 hours' notice before going live, and the transition was seamless.

The Results

Beyond revenue recovery, Chambers Bay discovered value across multiple business functions. Their Sales & Marketing team now uses Noteefy to manage group events, tracking openings and quickly adding players when times become available.

"Noteefy has streamlined the entire process for guests seeking unavailable tee times. It replaces frustration with opportunity while simultaneously maximizing the tee sheet." Matt Cohen, General Manager, Chambers Bay

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