Desert Willow Golf Resort
The Club
KemperSports, a leader in golf course management, has embraced technological innovation by implementing Noteefy’s demand technology across select properties in their portfolio, with Desert Willow Golf Resort serving as a standout success story in their digital transformation journey
The Challenge
As a premier golf management company overseeing dozens of prestigious properties nationwide, KemperSports recognized the need to evolve their tee time management approach to meet unprecedented demand and modern golfer expectations.
The Solution
To meet record-setting demand, Desert Willow seamlessly integrated Noteefy’s virtual waitlist platform directly into their website—giving golfers a proactive and effortless way to engage when tee sheets were full.
The Results
Noteefy has empowered our team to focus on delivering excellent guest service instead of spending valuable time searching for available tee times. It’s strengthened our ‘online only’ booking model by offering a practical solution for high-demand periods where phone reservations are no longer feasible.”
The General Manager notes: “One way we have seen measurable feedback is through our guest surveys. If the terms Noteefy or demand technology make it to a guest survey then it is definitely making a positive impact.”
“We see the demand technology as a win across the board for our various loyalty and cardholder programs. It’s also become a valuable tool for improving first impressions—especially during phone calls when guests can’t find an available tee time. Rather than repeatedly saying we’re fully booked, we’re able to guide them to the waitlist as a proactive alternative.”
