Palm Beach County Golf
In the highly competitive world of public golf, maximizing revenue from tee times while maintaining an excellent customer experience is essential for course operators.
In 2023, Palm Beach County—owner and operator of four of South Florida’s most popular public courses—faced a growing challenge. While demand to play was at an all-time high, last-minute cancellations, particularly within 24–48 hours of play, were creating inefficiencies. Despite an existing cancellation policy, valuable tee times were going unfilled, frustrating golfers who already found it difficult to secure bookings.
Eric Garber, a nearly 20-year veteran of Palm Beach County and current Parks Coordinator, sought a solution that could address both the operational and customer experience issues. That’s when he discovered a cutting-edge, automated waitlist and demand management tool.
Noteefy allows golfers to subscribe to real-time alerts about tee time availability at specific courses and times, directly connecting supply and demand when cancellations occur.
“Our golfers were insisting on a better way to access their desired tee times without constantly calling. At the same time—we needed a better way to plug holes in the tee sheet that were popping up from cancellations. Noteefy was the perfect solution.”
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“Our golfers were insisting on a better way to access their desired tee times, without constantly calling. At the same time—we needed a better way to plug holes in the tee sheet that were popping up from cancellations. Noteefy was the perfect solution.”
